What Information We Collect and Why
When you register, we collect your name, email address, phone number and the account credentials you set. During a deposit or withdrawal, your chosen payment method — DANA, OVO or GoPay — passes a transaction reference to us; we store that reference and the amount to
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verify your account wallet and reconcile your balance. We do not store your full e-wallet PIN or password at any point. If you contact support, we log the conversation so we can follow up accurately. We also collect device identifiers and session data — your browser
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type, IP address and the pages you visit — to keep your account secure and to detect unusual access. Players in Medan who switch between mobile and desktop within a session will see their session token carry over; both device events are logged under the same
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account ID. We use this data to operate your account, process transactions, respond to your queries and, where you have opted in, to send you updates about what's running on the platform. We do not sell your personal data to third parties. Sharing happens only with
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payment processors needed to complete your DANA, OVO or GoPay transaction, and with any authority where local law requires disclosure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.